PRACTICE AREAS -    Consumer Litigation

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Consumer Litigation in San Jose and Seattle: Helping You Get the Full Benefit of your Bargain

Diligently Protecting Consumers

We all have clothes in our closet that looked and felt fine in the store but that we now seldom or never wear. As frustrating as this experience can be, it is much worse when the item that you purchased does not perform up to your expectations. The Law Firm of Kallis & Associates P.C. strives to protect consumers from harmful products, misleading advertisements and other wrongful conduct by sellers, marketers, distributors and manufacturers.

What Deceptive Trade Practices are Against the Law in California, Washington and Alaska?

Consumers always have needed protection, mainly because of their inherently unequal bargaining power and lack of knowledge about the product they are buying. California, Washington, and Alaska's deceptive trade practices law is very broad and includes both civil and criminal penalties. Either a private consumer (or group of consumers) or a government prosecutor can bring a deceptive trade practices lawsuit. The civil penalties can include both money damages and an injunction to stop the illegal activity.

What are Some Specific Illegal Practices?

When you pay for an item, you expect it to perform as advertised. If for some reason the item is substandard, you expect the seller to repair or replace it. If these reasonable expectations are not met, do not hesitate to consult a litigation attorney.

• Consumer electronics — These are more of a problem than ever. Unfortunately, just because the salesperson says that a certain program is compatible with a certain device or performs a specific function does not make it so.
• Contract terms — These have deceived us all at one time or another. Perhaps you didn’t understand that the service was free or discounted only for a promotional or trial period. Perhaps that “no-contract” wireless plan did include a contract. Or perhaps you waived certain rights by absentmindedly checking the “I Agree” box.
• Warranty work — This is something that most companies avoid at all costs. Sometimes, there are various fees or taxes buried deep in the fine print. Let us review your warranty and determine if you have a claim.

Trust an attorney with an investment in your family
At The Law Firm of Kallis & Associates P.C., we are here to help. If a product does not perform as expected, and the seller refuses to resolve the situation to your satisfaction, contact us online or at 408.971.4655 - San Jose or 888-441-1529 - Vancouver, WA today to arrange for your free consultation.